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Job Title: Virtual Assistant/Administrative Support

Company: Lender AI

Location: Remote

Job Type: Full-time, Hourly Rate

About the Company:

Lender AI is a leading marketing agency for Loan Officers across the nation. We specialize in new ai powered solutions that empower loan officers and lenders to streamline their marketing and get their loan volume increased by using our cypress ai approach to target their ideal client… someone who is looking to purchase a home and needs a loan to do so. OR someone who already owns a home and looking to refinance. We connect them with those people.

We are committed to driving innovation and excellence in the financial technology sector, and we value the contributions of our talented team.

Job Summary:

We are seeking a motivated and detail-oriented Virtual Assistant/Administrative Support professional to join our team at Lender AI. As a Virtual Assistant, you will be responsible for providing comprehensive administrative support, managing CRM software, creating client onboarding accounts, and maintaining accurate records. This role requires excellent organizational skills, the ability to work independently, and strong communication abilities. The ideal candidate will thrive in a remote work environment and be comfortable working behind a computer for 4-5 hours at a time.

Responsibilities:

• Efficiently and accurately complete assigned administrative tasks, including data entry, file organization, and document management.

• Manage the CRM software to ensure accurate and up-to-date client information.

• Create new client onboarding accounts and facilitate the setup process, ensuring a seamless experience for our clients.

• Track and maintain simple numbers and data, such as customer inquiries, project statuses, and other relevant metrics.

• Provide general administrative support, including scheduling appointments, managing calendars, and coordinating meetings.

• Assist with email management, responding to inquiries, and forwarding messages to the appropriate team members etc.

• Prepare reports, presentations, and other documentation as required.

• Collaborate with team members to ensure timely task and project completion.

• Maintain confidentiality and handle sensitive information with discretion.

• Stay updated on company policies, procedures, and guidelines to ensure compliance.

• Contribute to improving administrative processes and suggest innovative ideas for increased efficiency.

Qualifications

• Previous experience as a Virtual Assistant, Administrative Assistant, or in a similar role.

• Proficient computer skills and experience with online communication and collaboration tools.

• Strong organizational skills with exceptional attention to detail.

• Excellent verbal and written communication skills.

• Ability to work independently and manage multiple tasks simultaneously.

• Proficiency in using CRM software and other relevant tools.

• Quickly learn new systems and software.

• Comfortable working behind a computer for 4-5 hours at a time.

• Fun, energetic, and self-motivated personality with a strong work ethic.

• Flexibility and adaptability to changing priorities and tasks.

We offer competitive hourly rates, flexible scheduling, and the opportunity to work remotely. Join our team at Lender AI and contribute to shaping the future of the lending industry with innovative technology marketing solutions.

To apply, please click the apply now button and submit your resume and why you are interested in the Virtual Assistant/Administrative Support role at Lender AI.

Lender AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please give us 24 hours to get back with you as we receive many applicants.